IT Maintenance and Support

Datec Solutions Ltd

Computing Specialists

We look after your IT leaving you to look after your business

IT Services

IT Maintenance and Support

Business is now reliant on IT systems being effective twenty four hours a day, seven days a week. Anything less costs you time, money and customers!

It is often more economical to have a support solution in place than have members of staff spending long periods of time trying, often unsuccessfully, to resolve IT issues.

Would your business benefit from:

Telephone Assistance? - You know how frustrating computer systems can be when they don't do what you want them to do. With a support agreement in place you have the peace of mind that help is only a telephone call away. A quick phone call will often prevent loss of productivity and could prevent further system failure .
Remote Assistance? - Many computer problems do not necessarily mean an engineer has to visit your premises. We can remotely access your system and take control of the problematic workstation or server. As a result problem solving is more effective as it doesn't involve a lengthy or technical telephone conversation. When we access your computer we see your screen just as if were sitting at your computer. This option is like having your own 'in-house' IT department.
Call out? - Should a visit to your office be necessary, your business needs to be up and running as quickly as possible. Down time costs you money. We provide a fast and effective response to minimize down time.
Security Bulletins? - We will ensure that your system is up to date with all current updates and patches that could otherwise compromise the security of your system. We will also ensure that your anti-virus and anti-spam software is functioning correctly and is regularly updated.
Backup? - We can set up your backup system to inform us on a daily basis the outcome of your overnight backup procedure. If this fails you will be notified and we will remotely resolve the issue. You will be fully briefed on the correct procedures for tape rotation and the measures to ensure you are fully protected in the unlikely event of a disaster occurring.

For a no nonsense, no obligation problem solving consultation please give us a call now on Skype name: datecsolutions, 0845 466 0020 or preferably 07801 225582.